Frequently Asked Questions
Do you have an office?
Most of our works is done virtually. However, we do visit clients homes when necessary and stay connected through email, phone calls, zoom, text messaging.
What type of work do you do?
Bookworks By Helen assists with various administrative tasks including bookkeeping and email management for seniors and small businesses. We offer a list of services for home and business management.
How is confidentiality and honest handled?
We understand the importance of privacy. Confidentiality agreements are always included as part of the agreement. We understand how difficult it is to develop trust in a person. Please ask us questions and make sure we are a good fit. As your assistant in personal matters and professional bookkeeper you will find that we are honest, trustworthy and will morally do what is right for our clients.
What is the Home Management Binder?
We created an informational binder that is updated as needed. We found that a binder was the easiest form of organization, a quick glance of important information at your fingertips. It is organized into categories, personalized and a wonderful reference tool for our clients and caregivers. We have a sample to show you it's value.
What is the best way to reach you?
We prefer email or text, but you can also call us. Please leave a detailed message. (Contact Us)
Can I request extra assistance if needed at anytime?
Absolutely! There will be additional fees for extra services
What forms of payments do you accept?
We accept cash, checks and credit cards
Together - We can Make Your Life Easier, and Less Stressful, by Managing Your Smallest Details.
Total Confidentiality & Honesty!